Reference

How iduit88 Handles Your Personal Data

This Privacy Policy covers exactly what data we collect when you open an account, make a deposit, or contact our support team — and how we keep it secure. We keep this straightforward so you always know where you stand with us.

Account data protectionPayment data handled with careYour right to access and updateNo third-party selling of your dataContact us to request changes
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iduit88 How iduit88 Handles Your Personal Data
REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to review, update or request removal of your personal data, reach out through any of the channels below. Our team handles privacy queries separately from general account support so your request gets to the right person without delay. Have your registered email address ready when you write to us — it helps us verify your identity before we make any changes.

Team online

Live Chat

Start a live chat session from your account dashboard. State that your query is a privacy or data request and our team will route it correctly.

Email Support

Write to us at our support email with your registered account email in the subject line. We aim to acknowledge all privacy emails within one business day.

Account Settings

Some data updates — like your contact number or preferred payment method — can be changed directly inside your account settings without contacting support.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply several layers of protection to the data we hold on your behalf — from how we store payment references to how we handle account login sessions. Here is what that looks like in practice across four key areas.

Payment Data Isolation

When you deposit via Touch 'n Go eWallet, Boost or GrabPay, we store only the transaction reference number — never your full wallet credentials or PIN. Payment processing runs through the respective payment provider's own secure environment.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these from your browser at any time; doing so will log you out of your current session.

Login and Account Security

Each login triggers a session check. If we detect a new device or location, we may ask you to verify via OTP sent to your registered number. This applies whether you access us on mobile or desktop.

Data Retention Policy

We keep your account data for as long as your account remains active and for the period required under applicable local law after closure. You may request a data summary at any time by contacting support with your registered email.

Common Questions About Your Privacy at iduit88

These are the questions our account holders ask most often about how their data is collected, stored and used. If your question is not covered here, reach out via live chat or email and we will get back to you directly.

We collect your name, email address, contact number and account currency preference. Device details like IP address and browser type are logged for security verification purposes during login.

No. We record only the transaction reference number for deposit and withdrawal tracking. Your wallet PIN and full payment credentials stay within the Touch 'n Go eWallet, Boost or GrabPay environment at all times.

Yes. Contact our support team via live chat or email using your registered email address as identification. We will compile your data summary and respond within a reasonable timeframe.

We do not sell your data to any third party. Data is shared only where required by applicable local law or to process your account request — for example, confirming a DuitNow or FPX payment with the relevant provider.

Basic details like your phone number can be updated directly in account settings. For account closure or data removal requests, contact support — we handle these under applicable local data retention rules.

We retain records that local law requires us to keep after account closure. All other personal data is scheduled for deletion. Submit your request via email and we will confirm what will be removed and what must be retained.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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